Customer reviews and ratings play an important role in influencing purchasing decisions when it comes to online shopping.
Integrating a star rating system for your products in Magento 2 will substantially improve the credibility and reliability of your online store.
Potential customers can quickly determine the overall satisfaction level of a result based on the experiences of previous buyers using these ratings.
We will walk you through the process of implementing this functionality in this article. This will allow you to showcase consumer feedback and empower customers to make informed decisions.
Methods to Add Star Ratings in Magento
In Magento, there are several options available to add ratings to products. Here are some common methods:
Magento Default Ranking System
The platform comes with a basic built-in system that allows you to enable star ratings for products.
This feature can be enabled in the settings within the Admin Panel.
Magento Extensions
There are several third-party extensions available on the Marketplace and other sources that provide advanced feedback and review functionality.
These extensions offer more customization options and additional features to enhance the experience.
Steps to add product star rating using an extension
To add this feature in Magento 2 using a third-party extension, follow these general steps:
Step 1 – Choose a trusted third-party extension, such as Mageworx Advanced Product Reviews & Reminders, that provides such functionality; see the Magento 2 Product Review module for more details.
Step 2 – Install your chosen extension in your Magento 2 store. Follow the extension documentation or installation guide for specific steps.
Step 3 – Configure the extension settings as per your requirements. This may involve enabling and customizing the feature.
Step 4 – Clear the cache to make sure the changes take effect.
Step 5 – Visit your store front and navigate to the page where you want to display them.
Step 6 – Verify that the rating is now visible on the product page. This allows customers to leave their comments.
Custom development
If you have specific requirements or want a unique implementation, you can go for custom development.
This involves creating a custom module or modifying the existing codebase to add stars based on your specific needs.
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What to consider when setting up the product star rating
When setting up product ratings in Magento, there are several important factors to consider. Here are some key points to pay attention to:
- Rating System Settings – Review and configure settings in your Admin Panel. Determine the scale of the system and decide whether to allow decimals or limit them to whole numbers.
- Display and placement: Choose where you want to display them on your product pages. Consider the layout and design of your website to ensure they are clearly visible and easily accessible to customers.
- Reviews and Comments – Choose whether to allow customer reviews and comments in addition to ratings. Customers can now submit more specific feedback, helping potential buyers make more informed judgments.
- Moderation and Approval: Set up moderation and approval processes for customer reviews. This ensures that inappropriate or spam content is filtered out and maintains system integrity.
- Review Criteria: Define specific criteria or guidelines for customers to leave reviews and comments. This helps maintain consistency and ensures that reviews provide relevant and valuable information for other buyers.
- Response and Engagement: Establish a process for responding to customer reviews and engaging with customers who leave ratings. This shows that you value their feedback and can help address any concerns or issues they may have.
- Analytics and Reports: Track and analyze performance with analytics and reporting tools. This information can help you make data-driven decisions to improve your products and services by providing useful insights into customer preferences.
Mageworx Advanced Product Reviews and Reminders
Using the Mageworx Advanced Reviews & Reminders extension can greatly benefit the process of adding reviews.
This extension provides a comprehensive review system, automated popups and email review reminders, moderation and approval workflows, rich snippet integration, and customizable email templates.
These features improve the credibility and visibility of your ratings, encourage more customer reviews, and help you maintain control over the content displayed on your website.
Overall, the extension streamlines the process of collecting and managing product star ratings, ultimately improving the customer experience and increasing the reliability of your Magento 2 store.
Wrap
By following the steps outlined in this article, you can easily add a product star rating and improve the user experience of your online store.
With the ability to leave ratings and reviews, customers can share their feedback, which can further attract and engage new buyers.
By implementing a product rating system, you are empowering your customers and creating a more interactive and trustworthy shopping environment.
So go ahead and harness the power of star ratings to increase your sales, improve customer satisfaction, and ultimately take your Magento 2 store to new heights.
Read more Author: Freddie George Education
Categories: How to
Source: vtt.edu.vn