Popular travel website Goibibo is caught in a social media storm as customers express their outrage over a recent event.
When the corporation inadvertently shared a traveler’s travel notification with every contact on its list, it received harsh criticism.
Users have raised concerns about data security and privacy on various social media platforms in response to this privacy incident.
Goibibo is currently under investigation as the controversy unfolds, and the affected flyer has taken to social media, specifically Twitter, to ask the site for explanations and solutions.
The event questions the protection of sensitive user data and emphasizes the growing importance of privacy issues in the digital age.
Jump to
- What did Goibibo do with this man?
- When this happened?
- How did the Internet react?
What did Goibibo do with this man?
A traveler receives a Goibibo travel notification that is sent to his contact list, sparking online reactions | Image: X
Privacy concerns have become a major topic of discussion in today’s connected world.
Social media user @deisgnerdada recently expressed his anger over Goibibo sending travel notifications to his phone’s contact list on X, formerly Twitter.
Commuters, social media users and passengers became very interested in this episode and quickly engaged in a passionate conversation about it.
@deisgnerdada’s first post criticizing Goibibo made it clear how frustrated he was. He wrote: “How can you send SMS about my completion of a trip to my phone contacts? Are you crazy?”
Hello @goibibo @GoibiboSupport, idiots! How can I send SMS about my trip completion to my phone contacts? You’re crazy? I never gave you explicit consent to do this and I never will. This is spam and violation of privacy! pic.twitter.com/DVyQsraGqE
— Akash wants you to join Peerlist, so he (@designerdada) January 16, 2024
User X had questions and asked customer service for more information.
In response, Goibibo said that the app specifically states that travel notifications will be sent to the user’s contacts, along with a notice about contact syncing, and that the customer had approved this behavior.
When this happened?
The incident occurred on January 16, the same day the tweet was posted.
How did the Internet react?
Since the post was shared on social media, it has received more than 201.3 thousand views, many comments and likes.
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Source: vtt.edu.vn