Customers at popular fast-food restaurant chains have often expressed mixed opinions about automatic tipping machines.
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- Who is the woman who gave an extraordinary tip at Subway?
- What exactly did she do?
- Why did you face a dispute with the bank?
- How did you get your money back?
Who is the woman who gave an extraordinary tip at Subway?
Subway customer Vera Conner recently faced an unexpected problem with her subway.
He accidentally left $7,105.44 (around Rs 5 lakh) as a tip after paying $7.54 (around Rs 628) for his favorite salami, pepperoni and ham sandwich at a joint in Georgia, US.
What exactly did she do?
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Conner mixed up the instructions on the screen, which originally required the tip amount, to enter his phone number to earn loyalty points. Conner used his Bank of America credit card for the transaction and discovered the error while examining his receipts for the week.
Connor recalled the incident to NBC News, saying, “When I looked at my receipt, I thought, ‘Oh my God.’ This number looked familiar; it was the last six digits of my phone number.
“Who would leave such a tip?” “I could have gone to Italy and bought the sandwich,” she added. I know exactly how much it usually costs. It costs $7.54.”
Why did you face a dispute with the bank?
Vera Conner assumed that resolving the erroneous charge would be a simple and uncomplicated process. However, she suffered a setback when her bank refused to resolve the disagreement without explaining the reason.
As a result, Conner became concerned and took additional action. He called Subway and his bank for help, and even went to the Subway restaurant himself.
The store manager assured him that the bank would be responsible for the refund. Bank of America later explained that the refund was denied because Conner owed $7.54 for the sandwich. The claim had to be resubmitted, this time focusing solely on the amount of the tip.
“You hear all the time that you should use your credit card instead of your debit card to avoid these problems.” “I’m even irritated with the bank because I’m like, ‘How did they not think $7,000 was suspicious at Subway?'” she explained.
How did you get your money back?
The woman finally received a “temporary credit” for the amount after a month of trying. Although she was relieved that the problem had been resolved, she expressed her disappointment with the reward requests and believes that they are not worth it.
Earlier this year, a man named Jesse O’Dell used his credit card to pay for two coffees at Starbucks. He mixed up the “no tip” option in the system and paid $11.83 for the drinks.
He later realized that he had been charged a whopping $4,444.44 in tip money. His credit card was declined while his wife was shopping two days later, bringing the unexpected incident to her attention.
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Source: vtt.edu.vn