Online BSNL Complaint Register and BSNL Customer Service Number 2023

Online BSNL Complaints Register: One of the most well-known government telephone communications companies is BSNL, or Bharat Sanchar Nigam Limited. New Delhi is the location of the BSNL headquarters. It was created on September 15, 2020. Let us inform you that BSNL is the largest landline service provider in the country. The fifth largest company in India is BSNL. It provides citizens with Internet and mobile service. Because MTNL (Mahanagar Telephone Nigam Limited) is in charge of telecommunication in Delhi and Mumbai, it only offers its services to the rest of the country.

BSNL is one of the leading telecommunication companies in India. It provides a wide range of services including landlines, wireless and broadband. BSNL Complaint Register is a web-based tool where clients can submit their complaints and complaints about BSNL services. This is a quick and convenient way to report any issues with BSNL and allow the company to take action. The online complaint register also allows customers to share their BSNL experiences, reviews and testimonials with other users. So if you have a problem with BSNL, you can use this tool to provide feedback or report any issues with the service.

Online BSNL Complaint Register

BSNL Company Network There is a BSNL network everywhere, whether you live in an urban area or in the mountains. The Indian government owns the BSNL company, which has been providing Internet and mobile services to citizens since October 1, 2000. BSNL has an overall market share of 60%. We will provide you with additional details in this regard such as: How to Register a BSNL Complaint Online, How to Determine Complaint Status, Online BSNL Complaint Registration Numbers for 2023, etc. The article should be read to the end.

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The BSNL company makes sure that no one has difficulties and offers services to all citizens. Any BSNL customer who has a problem and wishes to make a complaint need not go anywhere. You can easily file a complaint online using your computer or mobile device. BSNL Complaint Register is an online platform where you can file your complaints against BSNL. You will get a convenient and fast way to register your complaint.

Online BSNL Complaint Register

Details of the online BSNL complaint register

Information related to the BSNL Complaints Portal

  • Citizens’ mobile phones will contain the provided customer service numbers.
  • If your complaint is not logged online for some reason, you can find out how to resolve the problem by calling the customer service number provided.
  • You will also have to select your state and language each time you call.
  • On the portal, applicants can register and submit complaints. They will save time by filing complaints online.
  • You will receive an OTP to complete on your registered mobile while you register the complaint.
  • The portal’s toll-free numbers are available 24 hours a day. Customers can call customer service at any time.
  • The telephone and mobile services that BSNL company offers to all its customers are as follows: televoting, prepaid, postpaid, toll free, Indian calling card, account card calling, virtual private network and other similar services.

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The problems of BSNL services

  • Mobile: Network issues, slow internet or interrupted download speed, MNP (Number Port), connection shutdown or disconnection, higher charges, SIM/e-SIM issues, OTP issues, Value Added Services and others Complaints about BSNL mobile services are among the complaints the company receives. Other complaints include balance, top-up, billing, prepaid and postpaid, and value-added services.
  • Broadband/Fiber/FTTH: Broadband, FTTH, service termination, new internet connection, disconnected network, outstanding and paid bills, broken cables, router issues, plan changes, OTT services and other complaints.
  • Other BSNL – Call Drops, Jackpot Issues, Deals, Towers and Other Telecom Service Complaints include Money Deducted, Transactions and Payments, High Billing and Fees, EPBAX, Airfibre/Voice, SIM Activation and Deactivation and Other Issues.
  • Related to BSNL staff and vendors: unethical practices, staff members demanding bribes, rudeness, issues with vendor payments, corruption,
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BSNL Complaint Register Online 2023 has provided several email addresses as well as toll free phone numbers for customers to contact in case of complaints about the issues. Also, you can contact higher authorities and file a complaint online.

Tips: Complaint Hub has verified all BSNL official online portals and helpline numbers. These help lines can speed up the resolution of your complaints. Problems will be fixed within the allotted time.

Note: If BSNL does not resolve your issue, you can use the PCGRAMS portal to file a complaint with the appropriate Department of Telecommunications (GoI).

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Public Complaints Officer, BSNL Corporate Office

If the level 2 consumer complaint redress mechanism (customer service center, online website, or call center) does not resolve your issue or if you are not satisfied with its final resolution, you may escalate your complaint to the Complaints Officer Publications of the BSNL Corporate Office. Within the allotted time, the higher authorities will resolve your complaint.

You can contact the BSNL corporate office by email, phone or letter at the official address. Once your complaint has been successfully registered, please keep the reference number handy for future reference.

Tips: Additionally, you can file a complaint online with the BSNL Public Complaints Officer through the CPGRAMS portal. For more information on this, see the link below.

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How to check online BSNL complaint log 2023 online?

You can submit a complaint online if you have any kind of problem. To find out how to file a complaint, carefully follow the steps listed.

  • The applicant must first visit the official website of Bharat Sanchar Nigam Limited.
  • You will see the portal home page open in front of you here.
  • Select the Register Complaint option on the home page.
  • A new page will open in front of you after clicking.
  • On the new page, you must select Register complaint.
  • After that, you have to choose between the different types of services that are available to you. Equivalent to:
  • fixed telephony and broadband
  • Bharat Fiber Voice and Broadband
  • At
  • BB via WIFI
  • BB on EPBAX
  • Bharat Airfiber and Airfibervice
  • Now you need to enter your landline and STD numbers.
  • After that, you need to choose the type of complaint and enter the captcha code.
  • After that, select “send complaint”.
  • After clicking, the Complaint ID will appear on the screen, which you can save or print for future use. Your complaint will be registered immediately.
  • The applicant can also easily check the status of the claim.
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Procedure to Know the Status of the Complaint Filed

  • The applicant must first visit the official website of Bharat Sanchar Nigam Limited.
  • The portal home page will appear in front of you.
  • Select the Complaint Tracking option on the home page.
  • A new page will open in front of you after clicking.
  • You need to enter the service ID on the new page (for example: 040-89876567) and a code for the captcha.
  • Then you must select the option to send.
  • You will be able to see the status of the complaint on the screen after clicking.

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Online BSNL Complaint Registration FAQ

What is a complaint portal?

CPGRAMS is an online platform that allows citizens to submit their complaints to public authorities on any issue related to the provision of services 24 hours a day, seven days a week. It is a unique gateway linking the ministries and departments of the Indian government with those of the states.

What are the 4 types of complaints?

When customers are dissatisfied with the service you provide, they will complain in one of four ways: aggressive, expressive, passive, or constructive.

How do I talk to a customer service agent?

If they provide their name, ask them what they are like and use it. Since call center workers are strongly encouraged to answer calls quickly, please explain your problem clearly but don’t take too much time. It’s a good idea to try to elicit sympathy and get their support. Carefully follow the instructions given to you.

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