Amazon is a popular online platform that offers a huge collection of books, music, movies, household items, electronics, toys, and many other products for sale purposes. It is one of the largest online selling platforms and I don’t think there is anyone without an Amazon account these days.
If you have one and are unable to log into your Amazon account due to password related issues, this guide will help you recover your Amazon account by resetting your password. Here are the options you have to reset your Amazon account password:
Method-1 Reset Amazon Password Using Your Mobile Number or Email Address
To reset your Amazon account password:
- Go to amazon.com
- Click the ‘Login’ button in the upper right corner.
- Click ‘Need help?’
- Then click on ‘Forgot your password?’
- Next, enter your mobile phone number or email linked to your Amazon account and click ‘Continue’.
- Enter the OTP you received in your email or mobile number and click ‘Continue’. If you do not receive the OTP, click ‘Resend OTP’ to request it again.
- Then you also need to approve the password change request from your phone, check your phone for a notification, and click the link you received.
- Tap ‘Approve’ for the password change request on your phone.
- After that, you will be allowed to create a new password for your Amazon account;
This is how you can reset your Amazon account password using your mobile phone number and email address. But in case you no longer have access to this information, go to the next method.
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Method-2 Reset Amazon Password Without Using Your Mobile Number or Email Address
To reset your Amazon account password:
- Go to amazon.com
- Click the ‘Login’ button in the upper right corner.
- Click ‘Need help?’
- Then click on ‘Forgot your password?’
- You will then be asked to enter your mobile phone number or email address which is linked to your Amazon account, but if you don’t have access to any information, simply click on the ‘Customer Service’ link below. provides just below the ‘Continue’ option for help restoring access to your account.
- On the next page, select the ‘My password doesn’t work’ problem from the drop down menu and you will get information. At the bottom of the page, you will also get contact numbers to connect with the Amazon Customer Service team which you can use depending on the country you are from:
- US and Canada: 1-800-388-5512
- International- 1-206-577-1364
- After connecting with the Amazon Customer Service team using the numbers, you need to explain to them the issue you are facing and answer any questions they ask. Be sure not to give any false information, as your password change request may also be denied if you cannot verify yourself or answer the questions you are asked.
- After verifying all the information, you will be given a temporary password with which you can log into your Amazon account. It is recommended to change your password again to keep your account secure.
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Also read: Does Amazon Household have to have the same address?
Categories: How to
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