Understaffed Austin police urge robbery victims not to call 911 as crime ravages city

Austin police in Texas are asking residents to call 311 if they are mugged near an ATM as the department struggles amid rising urban crime and staffing shortages.

The Austin Police Department posted an emergency, unlike 911.

“Even if you are cautious and follow all safety tips, you can still become the unfortunate victim of a robbery,” the Austin Police Department wrote in X. “Do you know what your next steps should be?”

“Please make a police report and provide as much information as possible so we can recover your property quickly and safely,” the post adds.

The graphic included tips for mentioning the bank in the 311 report. and include the date and time of the cash withdrawal.

The new protocol comes at a time when the Texas capital is grappling with rising crime.

Compared to 2020, Austin has had a 77% increase in carjackings, an 18% increase in aggravated assaults, and a 30% increase in murders.

Police in Austin, Texas, are asking residents to call 311 if they are robbed near an ATM as the department struggles with staffing shortages. Getty Images/iStockphoto
Austin, Texas Police Department.Compared to 2020, Austin has had a 77% increase in carjackings, an 18% increase in aggravated assaults, and a 30% increase in murders. Icon Sportswire via Getty Images

Austin Police Association President Thomas Villarreal told “Fox & Friends” in August that the department is severely lacking the resources it needs to fight crime.

“We are a growing city, a city that should have around 2,000 officers and continue to grow at this point,” Villarreal said. “I have about 1,475 officers in our police department and, you know, we’re moving in the wrong direction. There are fewer and fewer resources to go out and do the work.”

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“I have detectives who are pulled from their caseload simply to help answer 911 calls because we simply don’t have the resources to adequately police the city,” the union president added.

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Source: vtt.edu.vn

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