A recent incident that occurred in Uttar Pradesh involved a Domino’s delivery man and a female customer. Concerns were raised on social media after it emerged that the delivery man had contacted the customer on his personal number.
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- Domino’s delivery man proposes to customer, police get involved
- Firing the agent raised additional safety concerns for the client
Domino’s delivery man proposes to customer, police get involved
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According to the timeline of the incident, a delivery agent from the pizza company called a customer, Kanishka Dadhich, on WhatsApp one day after delivering an order to her home.
In his message, delivery executive Kabir confessed his apparent feelings for the customer, which alerted Dadhich. Concerned for his safety, the customer posted the screenshot of the chat on Twitter and demanded that Domino’s take action against the driver who had violated his privacy and obtained his personal number.
After being posted on the platform, his tweet went viral, drawing the attention of authorities. Domino contacted Dadhich and tried to resolve the situation. Later, other users of the platform reported that the delivery executive had been fired from his job.
Firing the agent raised additional safety concerns for the client
This once again raised concerns for the client’s safety. UP Police intervened after the user reported a lack of satisfactory response from Domino’s. Although the original tweet was deleted by Twitter, in his initial message the delivery man wrote: “Sorry, my name is Kabir, yesterday I came to give you pizza, I’m the same, I like you.”
हिंदू बहिन ने @dominos से #pizza ऑर्डर किया तो मुस्लिम लड़के कबीर खान @dominos से डिलीवर करने आया। पिज्जा डिलीवर करने के बाद से हिंदू बहन को मैसे ज करके परेशान करने लगा। इनका ठरकीपन कभी कम नहीं होगा। pic.twitter.com/ociX32TL59
—Sujeet Swami️ (@shibbu87) June 30, 2023
A message on her WhatsApp account from the estranged woman raised concerns for Dadhich’s safety and she worried about the mishandling of her personal information. In her tweet, the user expressed: “I want to ask if this is ethical to send a delivery person so she can get anyone’s number and address. Even if he likes me, this is not the way to confess. It means that you have misused the number given to the company for delivery purposes.”
The user shared all the interactions she had with Domino’s in her subsequent tweets.
This guy Kabir has my contact number and address which I shared with @dominos If anything happens to me and my family after this post, Mr. Kabir and @dominos @dominos_india will be responsible.CC – @uppolice @dgpup
— kanishka 🇮🇳 (@KanishkaDadhich) June 30, 2023
thank you 🙏 pic.twitter.com/69LXbgAsP8
— kanishka 🇮🇳 (@KanishkaDadhich) June 30, 2023
I had words with Domino’s climbing manager according to her. She had clearly mentioned to him my doubts about my safety together with my family. I don’t understand her behavior to support someone who has breached my private information from a corporate house. pic.twitter.com/nfo2XRUEQ2
— kanishka 🇮🇳 (@KanishkaDadhich) June 30, 2023
A Domino’s company spokesperson said in a statement: “As a responsible corporate entity, Domino’s India is unequivocally committed to a zero tolerance policy towards any form of misconduct or harassment.”
“Upon being informed of the incident, we immediately delved into the matter. Guided by relevant laws and our company’s policies, we have initiated the process to terminate the employment of the individual involved. We will provide our full cooperation with the proper authorities in the investigation. As a customer-focused organization, we remain committed to doing the right thing for our customers.”
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Source: vtt.edu.vn