A new report outlines the five major U.S. flight hubs that consistently kept travelers comfortable and on time in January 2024, while listing the five that had the most disruptions at the start of the new year.
New data from airfare claims company AirHelp found that California’s Sacramento International Airport (SMF) “handled January air travel best,” according to The Sacramento Bee.
“SMF, which is one of the busiest airports in the country, was able to transport passengers with exceptional reliability,” Airhelp reported.
The Northern California airport had an uninterrupted on-time performance rate of 82.30% of flights.
“All of us here at SMF take great pride in minimizing the stress traditionally associated with air travel,” Colm Marmion, customer service manager at Sacramento International Airport, told the Bee.
Sacramento International Airport was ranked the least stressful in January. fake images
“Providing our customers with the most enjoyable experience possible is always a high priority,” added Marmion. “A big part of that is ensuring that every touch point throughout your airport journey is easy and enjoyable.”
The pleasant surprise comes shortly after an unrelated report warned that the future of air travel will be plagued by delays due to staff shortages and overwhelming numbers of travelers.
On the other hand, the most notable airport that “failed to provide a stress-free experience to its passengers” last month was the Empire State’s Buffalo Niagara International Airport.
The western New York airport is located in an area that was hit by torrential lake-effect snow and other severe weather problems in January.
Another major U.S. hub and several Midwest airports also suffered turbulence. See the best and worst results below.
Airports with the most punctual flights in January
Tucson International Airport was ranked one of the most stress-free airports last month. Shutterstock
- Sacramento International Airport: 82.30% of flights on time
- San José International Airport: 82.06%
- Tucson International Airport in Arizona: 81.33%
- Reno/Tahoe International Airport in Nevada: 81.18%
- Savannah/Hilton Head International Airport in Georgia: 80.47%
Airports with the most disruptions
The Buffalo airport suffered the most disruptions in January, according to a report. Anadolu Agency via Getty Images
- Buffalo Niagara International Airport in New York: 60.82%
- Chicago O’Hare International Airport: 61.16%
- Des Moines International Airport: 61.98%
- Gerald R. Ford International Airport in Grand Rapids, Michigan: 62.23%
- Milwaukee Mitchell International Airport: 64.77%
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Source: vtt.edu.vn