United Passengers Predict Fights, Threaten Boycott as New Boarding System Takes Effect

These passengers are anything but United.

Customers of one of the largest airlines in the United States are outraged by the implementation of a new boarding method, known as WILMA.

Starting Thursday, those flying in economy class on United flights nationwide began boarding with the new system, which allows passengers in window seats to enter the plane first, regardless of row.

Those occupying the middle seats later board the plane, followed by those occupying the aisle seats.

United says the system helps relieve congestion in the plane’s aisles and ultimately speeds up the time it takes for all passengers to occupy their seats.

The airline previously used its WILMA boarding method until 2017, claiming it saved an average of two minutes for boarding domestic flights.

However, some customers are not very impressed with the airline bringing back WILMA, and one of them said they even expect fights to break out due to limited luggage space in the overhead lockers.

“With this approach, window seat passengers will have priority in the overhead compartments,” they say. speculated about X. “Unless the gate staff strictly enforces the 2-item rule, I predict there will be some interesting dialogues and interruptions during boarding.”

Starting Thursday, those flying economy class on United flights nationwide began boarding with the new system, which allows passengers in window seats to enter the plane first, regardless of row. Shutterstock

Another stated that they were boycotting the airline because of the system.

“Well, not flying United. “I’m a hallway girl and now I’m always going to lose ceiling space,” the expert proclaimed in a “Today Show” TikTok about WILMA.

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Others said United should closely monitor the amount of carry-on luggage brought onto the plane to make it fair to those with aisle seats.

“They need to crack down on people carrying multiple handbags,” one declared under the same clip.

The airline previously used its WILMA boarding method until 2017, claiming it saved an average of two minutes for boarding domestic flights. Paul Hennessy/SOPA Images/Shutterstock

Other commenters claimed that boarding from the back of the airline would make more sense than the WILMA method, while several said they were unhappy that they would now board separately from their fellow passengers, despite having booked in the same row.

However, some applauded WILMA’s return, with one writing under the “Today Show” TikTok: “Cool idea!! “I travel twice a month and I hate having to wait for people in the aisle to get up to take my window seat.”

The Post has contacted United for comment.

The window-middle aisle method only applies to passengers in economy class.

United’s WILMA United system involves six groups plus travelers who qualify for “pre-boarding,” such as customers with disabilities, active military members and unaccompanied minors.

Group one is first class, while business class passengers make up group two.

United says the system helps relieve congestion in the plane’s aisles and ultimately speeds up the time it takes for all passengers to occupy their seats. AP United’s WILMA United system involves six groups plus travelers who qualify for “pre-boarding,” such as customers with disabilities, active military members and unaccompanied minors. Shutterstock

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Economy class passengers with tickets for a window, middle or aisle seat will board in groups three, four and five, respectively.

The sixth group is reserved for basic economy class on domestic flights, as well as for those who do not have a boarding group on their pass.

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Source: vtt.edu.vn

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