World Consumer Rights Day 2023: Check date, theme, history, meaning, quotes and more

World Consumer Rights Day:- Every year on December 24, India celebrates National Consumer Rights Day to create awareness about the rights and obligations of consumers. This day honors the consent of the President and the effective date of the Consumer Protection Law, which occurred on December 24, 1986. Since then, National Consumer Rights Day has been celebrated annually to raise awareness about the consumer rights. World Consumer Rights Day, celebrated on March 15, is sometimes confused with National Consumer Rights Day.

World Consumer Rights Day is an annual event that aims to raise awareness of consumer rights and promote a fair and safe market for consumers around the world. On this day, consumer organizations, government agencies and businesses come together to highlight the importance of protecting consumer interests and empowering people to make informed decisions. From product safety to fair pricing and transparent business practices, World Consumer Rights Day serves as a reminder that consumers have the right to be treated with respect and integrity.

World Consumer Rights Day 2023

March 15 of each year is designated as World Consumer Rights Day. The purpose of this day is to defend consumer rights and protect them from unfair business practices and social inequalities that may endanger them. However, National Consumer Rights Day is celebrated on December 24 every year in India. On this day, a series of initiatives and actions are planned to influence government policy in favor of consumers, as well as the way companies treat their customers.

This day also highlights the importance of consumer education and empowerment, encouraging people to make informed decisions and assert their rights when it comes to purchasing goods or engaging with companies. World Consumer Rights Day provides an opportunity for organizations, governments and individuals around the world to come together and advocate for stronger consumer protection laws and regulations. By promoting fairness, transparency and accountability, this day helps create a more equitable marketplace where consumers are respected and their rights are upheld.

Summary of World Consumer Rights Day

Theme of National Consumer Rights Day 2023

India celebrates Consumer Rights Day on a particular day every year with a different theme. The Union Government organizes programs and activities on consumer awareness in collaboration with state and local authorities. They include plays and sketches that promote consumer rights. After the performances, the phrase “Jago Grahak Jago” (Wake up the consumers) is frequently used. The Department of Consumer Affairs began holding virtual events to teach the requirements of the Consumer Protection Act of 2019 during closures. The theme of the year 2021 was “Consumer: know your rights”. Consumer Rights Day 2023 has the theme “Fair Digital Finance.”

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About the Consumer Protection Law

The Consumer Protection Act was adopted in India on the day recognized as Consumer Rights Day. When consumer abuse was widespread in India, the Consumer Protection Act, 1986 was created. The Act strives to protect customers from all forms of exploitation, including poor quality products, careless services and business practices. dishonest

Therefore, World Consumer Rights Day is considered a historic turning point in the country’s consumer movement. The Law granted consumers the following six essential rights:

Right to safety: protection against products and services that may endanger health, life or property.
Right to choose: the ability to select from a variety of affordable goods and services.
Right to information: obtain information about quality, price, purity, potency, application, manufacturing/expiration date, etc. of any item or service.
Right to be heard: Consumer complaints should receive due consideration in appropriate forums.
Right to seek redress: receive a fair remedy/compensation against unfair business practices.
Right to Consumer Education – To be constantly aware of their rights

National Consumer Rights Day – History

The Consumer Protection Act was established by Parliament in 1986, when Consumer Rights Day began in India. To protect consumers from commercial abuse, this Law established consumer rights. Full background and schedule for World Consumer Rights Day is provided below:

In 1991, 1993 and 2002, the Consumer Protection Law underwent minor amendments before undergoing a comprehensive review.
The Consumer Protection Law of 2019 replaced the Law of July 20, 2020, expanding the range of consumer rights.
The term “unfair contract” has also been established by the 2019 Act. This protects customers against contractual terms that are unfair and infringe their rights.
Therefore, it is illegal to impose an unfair requirement that harms a party.
Furthermore, the 2019 Act added a new provision that was not in the 1986 Act that was repealed, namely, misleading advertisements on the Internet.
Advertisements that intentionally omit key details or provide misleading claims about a product or service are considered misleading.
It is legal for the Central Consumer Protection Authority (CCPA) to take legal action against misleading marketing and impose fines and penalties as necessary.
The government emphasizes the commemoration of World Consumer Rights Day as a way to defend the interests of consumers.

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Importance of Consumer Rights Day in India

The Consumer Law and World Consumer Rights Day have done a lot to protect consumers from being taken advantage of by companies that engage in dishonest business practices. Unfair business practices include:

Offering spurious goods.
Adopt deceptive practices.
Failure to provide adequate invoices for goods or services sold.
Refuse to accept the return of defective products.
Reveal the client’s personal information.

The annual celebration of Consumer Rights Day raises consumers’ awareness of their rights and how to avoid or combat unfair business practices. That is why it is necessary to celebrate this day.

World Consumer Rights Day 2023: quotes

1. “Your customer’s perception is your reality.” –Kate Zabriskie

2. “Your client doesn’t care how much you know until they know how much you care.” –Damon Richards

3. “The copyright agreement: a balance between artist protection and consumer rights.” – Robin Gross

4. “Your most unhappy customers are your greatest source of learning.” -Bill Gates

5. “Our personal consumer choices have ecological, social and spiritual consequences. “It is time to reexamine some of our deeply held notions that underlie our lifestyles.” -David Suzuki

6. “You are serving a life sentence for a client; Learn to enjoy your work.” –Laurie McIntosh.

7. “Consumption is the sole end and purpose of all production; and the interest of the producer should be served only to the extent necessary to promote that of the consumer. ” – Adam Smith

8. “A brand is nothing more than an expression of customer loyalty and trust.” –Phil Dusenberry.

9. “Loyal customers don’t just come back, they don’t just recommend you, they insist that their friends do business with you.” -Chip Bell

10. “A satisfied customer is the best strategy of all.” –Micheal Le Boeuf.

Conclusion

World Consumer Rights Day is an annual celebration that aims to promote and protect consumer rights around the world. It serves as a reminder that consumers have the right to safe, fair and honest treatment from businesses and governments. On this day, various consumer advocacy organizations and groups come together to raise awareness about consumer rights issues and advocate for stronger consumer protection measures. From ensuring product safety to combating unfair trade practices, World Consumer Rights Day plays a crucial role in empowering consumers and promoting a more transparent and responsible marketplace.

Frequently asked questions about World Consumer Rights Day

What is the theme of March 15, 2023?

The theme of World Consumer Rights Day 2023 is Empowering consumers through clean energy transitions. This year’s theme aims to raise awareness about empowering consumers and boosting their role in a faster clean energy transition.

What is the theme of World Consumer Rights Day 2024?

One of the most interesting themes, ‘Tackling Plastic Pollution’, aimed to raise awareness about sustainable consumption and practices by focusing on the manufacturing and use of plastics and their impact on the environment.

What is the theme of Consumer Rights Day?

The theme of World Consumer Rights Day 2023 is Empowering consumers through clean energy transitions. It aims to raise awareness about empowering consumers and their responsibility to fight for a faster transition to renewable energy.

Who is the father of World Consumer Rights Day?

Observance of the day began on March 15, 1983, inspired by US President John Fitzgerald Kennedy’s speech to the United States Congress on March 15, 1962. In his speech, he focused on the importance of children’s rights. consumers and became the first world leader to discuss this issue.