It is already well known that technology is improving lives around the world, lifting millions of people out of poverty and helping people work together, communicate and collaborate. In business, there are hundreds of technology tools and solutions to problems that have plagued workers and managers for years, but choosing the right software can still be difficult. That’s why this guide looks at 6 ways technology can boost your business, making it more efficient and increasing your profit margin while reducing the amount of boring, unrewarded work done by your staff.
1. HR
In smaller companies, there is often no human resources department. That’s understandable, as HR tends to be something that’s only required if a company has a certain number of employees. Those companies without an HR representative tend to overlook certain tasks and responsibilities that workers appreciate, such as support, organizing paid vacations and other internal services. So technology that handles all of these HR tasks can go a long way to boosting your team morale while giving you more time to focus on administration and less on paying pay stubs and giving the green light to the holidays. Look to this technology to make your business more friendly and responsive to its employees. You can also use simple CRM software to manage your team effectively and increase productivity.
2. Customer service
Most businesses require a customer service professional, and larger companies tend to require an entire team to manage their external customer and client communications. This is a normal aspect of running a business, but it tends to be expensive and time consuming. Instead, technology can help you save cash while providing a better experience for your customers. A virtual receptionist can help you answer and manage incoming calls, while a chatbot on social media or on your website can help direct customers to the right worker who will then manage or answer their inquiry in much less time.
3. Finance
If you’re a startup or small business, you know that managing your finances is everything. Without a solid financial plan, including provisions for cash flow and liquidity, you may find it difficult to access the financing you need to run your business in the toughest months. There are plenty of apps and software solutions in this space to take advantage of, including virtual accountants, that will help you see in real time what your finances look like as you set aside cash for tax payments, loan repayments, and wages. obligations
4. Marketing
The world of marketing has changed dramatically in the last 20 years. A couple of decades ago, digital marketing had not even been conceived. It is now the dominant form of marketing. As such, in this space, there are a host of tech tools that will help you automate or organize your marketing output. There are automated email providers that provide analytical reports of your progress and impact. Targeted advertising companies help you get your messages out to the customers who matter most to you. Meanwhile, simple yet impressive design apps can help you create compelling online marketing materials without the need to hire a professional designer or animator.
5. Website
Every business needs a website to generate more customers and build brand recognition and reputation. However, not all websites are created equal, and some companies still have clunky websites that feel like relics from the less aesthetically developed early days of the Internet. If your website needs a rehash or total redesign, look for tools to help you create one yourself. Templates and click-drag elements are incredibly easy to implement on website building platforms, allowing you to build a stunning website without breaking the bank by hiring your own web developer.
6. Remote work
As we’ve all discovered in the pandemic, it’s entirely possible to run a profitable business without meeting your workers or colleagues in person. Remote work is now something that many companies are embracing as a cost-saving strategy, as it negates the need to pay for office space. All of this remote work, or hybrid work, is enabled by technology, which for years has helped businesses communicate and collaborate across space and time. Whether you’re interested in using the latest collaboration apps or looking for the best conference call software, there’s plenty of technology out there to help your team connect and collaborate when working from home.
Technological change is one of the main drivers of business productivity. Take advantage of the above tools to grow your business, making it more efficient and competitive in your given market.
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Categories: Technology
Source: vtt.edu.vn