Google outage: Tech giant apologizes for software update

Google apologized for a problem with a software update that caused a big problem around the world on Tuesday.

A representative for the company said the team “worked quickly” to fix the issue and services were back to normal.

“We are aware of an issue with a software update that occurred this afternoon Pacific Time that made Google Search and Maps temporarily unavailable,” they said.

“We are sorry for the problem. We worked quickly to fix the issue and now our services are up and running again.”

Technology platforms quickly inform people about the problem.

The world’s most popular search engine, Google Explorer, started experiencing problems at 2:12 am BST (9:12 pm EST, 11:12 am AEST), according to real-time online platform Downdetector.

User reports indicate that Google is experiencing issues as of 9:12 pm EDT. RT if you have problems too #Googledown

— Fall detector (@fall detector) August 9, 2022

As of 11:38 am, 4,113 people had confirmed that Google was down. Users said that Gmail, Google Maps and Google Images, which are also owned by Google, were also having problems. Both work thanks to the Google search engine.

Hi amanda. The Google Workspace ( status dashboard does not show any interruptions. Could you tell us more about what seems to be happening with your Gmail address? We will be happy to help.

—Gmail (@gmail) August 9, 2022

Network intelligence firm ThousandEyes Inc. said the Google outages were affecting at least 1,338 servers in more than 40 countries, including the United States, Australia, South Africa, Kenya, Israel and parts of South America, Europe and Asia, like Chinese. and Japan

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Before a second failure occurred around noon, the first outage at ThousandEyes lasted about 34 minutes. It only affected a few servers and took about seven minutes to fix.

When people tried to use the search engine, they received a 502 or 500 error message.

An error page said: “The server encountered a temporary error and was unable to complete your request.”

“Please give him another chance in 30 seconds.”

Users took to Twitter to talk about how confused they were and started using other search engines like Bing and DuckDuckGo to navigate the web.

I have never experienced a Google search interruption before… 🤯

—Rachael Piotrowski (@RachaelPiotPR) August 9, 2022

Google doesn’t say exactly how much traffic it gets, but it’s the most popular website on the Internet, with more than 80 billion page views per month.

Google is experiencing an outage so I am literally at bing dot com.

— Jesslyn 🇮🇩 (@jtannady) August 9, 2022

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