The best guest experience is the goal of every hotel. The hotel industry is evolving with the advent of technology and therefore competition is increasing at a rapid pace.
Hotels are constantly looking for innovative ways to provide their guests with unique, convenient and memorable stays to compete in such a situation.
One such popular innovation is the use of AI speakers. Let’s explore how to use an AI speaker to improve the guest experience at your hotel, specifically the KA1 smart speaker, to improve the guest experience at your hotel.
How to use an AI speaker to improve your hotel guest experience
Its use in hotels is the best strategy to improve the guest experience in terms of comfort and satisfaction. Check out the steps below to use them in your hotel effectively:
Select the right AI speaker
Selecting a reliable one is the first step you should take to provide comfort to your guests. Be careful when choosing, especially in terms of voice recognition, text-based and security.
The use of IoT devices turns many accommodations into “smart hotels”. Allows visitors to control features of the in-room experience, such as lighting and music.
Did you know?: Today, almost 77 percent of devices use artificial intelligence technology in one form or another. However, AI-enabled devices are everywhere.
Voice activated room controls
Try to choose one that allows voice commands for basic room controls. The visitor will feel comfortable if they can control the lights, temperature, blinds and even the TV using voice commands. Always continue to check that these features are intuitive and easy to use.
Information and Services
Just make sure your device provides valuable information to your guests, such as local restaurants, weather updates, etc.
In-room entertainment
It’s great if your device offers in-room entertainment, such as requesting to play music, audiobooks, or even playing various games. In-room entertainment could be the best way to entertain visitors after their hectic travels.
Local information
It should best offer information about nearby attractions, events, and transportation options. With this feature, you can improve your guests’ experience by helping them plan their stay more effectively. The information available saves time for research, all thanks to advances in AI.
Protection and security
Guest privacy is the most important factor to consider; Therefore, implementing security features is essential. Constantly verify that you cannot access sensitive guest information. It is best to update your security settings periodically.
Privacy Considerations
If any guests ask how you collect data, don’t hesitate to tell them. It’s even better to let everyone know clearly. Tell them how they can easily disable or silence the device if they have privacy concerns.
Which AI speaker is best for your hotel?
Using these devices in your hotel is now the best idea. But which will be the most reliable and useful device? Yes, it is KA1 smart electroacoustic transducer, which is a remarkable 2 in 1 device with AI speaker and Android TV Box. It has tons of features that make your visit more enjoyable. Let’s see how.
Did you know?: A recent study reveals that 35% of companies have adopted AI.
Two sets of linear microphones
The KA1 smart speaker has two linear microphone arrays, which is useful for enabling far-field voice recognition. This advanced technology allows you to capture and understand the orders given by guests from a distance of up to 5 meters.
Therefore, the guest feels comfortable with this feature regardless of whether the hotel rooms or suites are small or large.
Intelligent interactive voice technology
The KA1 smart speaker is also the best thanks to its smart interactive voice technology. Seamless integration with Google Assistant makes it easy for visitors to request information, ask questions, control devices, or simply strike up a conversation, enabling natural and intuitive interactions. So whether it’s traffic reports or weather updates, the assistant is available to respond and share information 24/7.
Entertainment Opportunity
The KA1 smart speaker offers ease by giving guests hands-free control of their room’s TVs. Visitors will get the most out of just giving a command to turn on the TV, change channels or play specific content.
It also offers a bold entertainment center, offering a wide range of streaming content services; Thus, everyone can enjoy this function, from children to adults. But in addition to streaming, customers who prefer traditional television channels get entertainment with their DVB-C/T/T2 options.
Integrated gateway for smart home control
This has a built-in gateway function, which allows you to control home devices. This feature also improves the overall guest experience by offering the opportunity to adjust room lighting, temperature control, and more, all via voice commands.
Noise reduction technology
The KA1 smart speaker works efficiently as it incorporates AI-powered noise reduction technology. This technology also includes professional acoustic echo cancellation (AEC). With the help of this technology, it effectively filters background noise, thus allowing clear and uninterrupted communication with the electroacoustic transducer even in ambient noise conditions.
Despite this, it uses a dedicated processor loaded with intelligent AI profiles. This is responsible for reliably distinguishing human speech from background noises. Its ability to reduce more than 500 million types of background noise while preserving vocal harmonics for clear communications is a highlight of this technology.
Privacy protection
As privacy is one of everyone’s top concerns, you don’t need to worry when using the KA1 smart speaker. It comes with a privacy mute button, which mutes the microphone and does not allow data collection while the button is activated.
Innovative customizable technology
Additionally, it also offers customization opportunities to hotel owners. They can make changes to the device according to the needs and convenience of their guests.
Conclusion
The AI speaker is a great technology that you can introduce to improve the visitor experience at your hotel. The ease and comfort it offers are unmatched.
By choosing the KA1 smart speaker, you are taking an important step towards providing a superior and more engaging guest experience in the modern world of hospitality.
Read more Author: Adam Green Adam thinks it’s great to be a software expert, but it’s much better to share all the experience you’ve gained from all your years of experimenting and learning. He is bringing his knowledge and skills to Get Assist and has also been featured as a contributor on many popular technology sites.
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Source: vtt.edu.vn