Employees say Gen Z workers are responsible and work cultures have become more relaxed over the past five years. 71% of workers believe that the younger generation is changing the formality of language in the workplace. This is what a study found.
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- How has Generation Z changed the way we communicate at work?
- How did this change from formal language to informal jargon come about?
How has Generation Z changed the way we communicate at work?
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According to a new survey from Barclays LifeSkills, a project of Barclays Bank, 71% of UK workers believe the younger generation is changing the formality of language in the workplace.
The survey, which was published on Tuesday, September 12, revealed that formal words and signatures such as “Sincerely”, “Sincerely” and “To whom it may concern” They may become obsolete in the workplace within the next ten years.
While “Ta!” has become a common approval, 29% of workers find it too familiar. The term “Hello!” opinion is equally divided: 42% think it’s nice, 36% think it’s casual, and 26% think it’s too familiar.
How did this change from formal language to informal jargon come about?
Perhaps one of the reasons for the change in workplace communication is the widespread use of online messaging applications in offices, especially when organizations offer their employees the opportunity to work remotely. Apps like Slack, Microsoft Teams, and Google Chat give users more ways to express themselves and communicate their uniqueness through emoticons and GIFs.
Generation Z is almost twice as likely as older generations to use these instant messaging services at work, compared to 54% of professionals aged 55 and over, who prefer email because they consider it more professional.
However, 40% of Generation Z say email inhibits their freedom to express themselves. “Our research shows that the next generation will clearly make their mark on the workforce in terms of how we communicate,” said Kirstie Mackey, director of the Barclays LifeSkills initiative.
“While the shift towards more pleasant language is positive, it is essential to demonstrate an understanding of social etiquette in the workplace, which differs from school or university. Striking the right balance while showing your personality through of your communications is key. she said.
There’s no doubt that Generation Z has already begun to have an impact on the workplace, from increased demands for pay transparency to more casual office attire.
A recent survey found that it can take up to two weeks for young adults to feel secure in a new job. The survey of 1,000 young people aged 18 to 25 also found that Generation Z workers spend eight days before starting their new job worrying about not fitting in with the team or not knowing what to do in their position.
When starting a new job or apprenticeship, many young workers look to social media for advice, with TikTok being the most useful.
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Source: vtt.edu.vn