WhatsApp services restored after more than two hours of global outage

After being down for a couple of hours, some users are now able to use WhatsApp again. Although not all features work as they should, many users are now able to send and receive messages.

Previously, the popular Meta-owned instant messaging app WhatsApp was said to be down in many places around the world, including India. Several WhatsApp users have said that they were unable to send, receive, or even log into their accounts.

Downdetector, a website that tracks problems and outages in real time, says that users reported problems with WhatsApp as early as 3:17 a.m. EDT (12:47 p.m.). It also says that around 12:30 pm, 28,413 people in India reported the issue on its website. 69% of people who reported the problem said they couldn’t send messages, 7% said they had problems with the app, and 24% said they couldn’t connect to the server.

global interruption

Reuters says WhatsApp users in Asia, the UK, South Africa and Europe have been having problems sending and receiving text and video messages.

At around 7:50 GMT, a site called Downdetector showed that more than 68,000 users in the UK reported problems with the app. 19,000 people in Singapore and 15,000 people in South Africa said they had problems.

People in France who used WhatsApp had the same problem. “WhatsApp stopped working for many people in France on Tuesday,” Reuters said. “In the last 24 hours there have been reported around 9,540 issues with the service owned by Meta Platforms on the Downdetector.”

The interruption affects some of the functions of WhatsApp

WAbetainfo, a website that keeps track of WhatsApp news and updates, says the following features were affected.

Since messages were no longer being sent to the server, they could not be sent to a group or one-on-one chats. I couldn’t even send a new status update to contacts, and sending a message to a broadcast list didn’t work.

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It was not possible to change the settings for last views, about, profile photos, who can join groups and read receipts.

You cannot create a new WhatsApp account and you cannot use an old account to log in.

Users could not change their information, such as their profile picture or the “about” section. During the outage, he was unable to change his phone number.

Chat history of Google Drive and iCloud users may not be able to be backed up.

meta problem statement

As news of the issue spread around the world, Meta made it official that there was a problem. A Meta spokesperson said: “We know some people are having trouble sending messages right now, and we’re working to get WhatsApp back up and running for everyone as soon as possible.”

what whatsapp said

WhatsApp admitted that there was a problem. A Meta spokesperson said: “We know some people are having trouble sending messages right now, and we’re working to get WhatsApp back up and running for everyone as soon as possible.”

We don’t know what caused the problem. So far, neither WhatsApp nor its parent company Meta, once called Facebook, have said anything about it. The app is down at a time when people in India, which has the most users, are using it to send Diwali greetings to their friends and family.


Several people tweeted about the issue, and at the time this post was written, the hashtag “#whatsappdown” had over 90,000 tweets and counting.

@WhatsApp Below: Thousands of users having trouble sending and receiving messages https://t.co/ZntHBaiJXQ via @Editorialge #WhatsAppDown #WhatsApp

— Editorialge (@editorialge) October 25, 2022

In October 2021, WhatsApp was down for the longest time.

The last time WhatsApp was down for the longest time was on October 5, 2021. One billion users were unable to use the social media giant Facebook or its related apps WhatsApp and Instagram for around six hours.

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Categories: Technology
Source: vtt.edu.vn

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